In our training centre we’ll be glad to show you our products and of course provide all necessary training to your staff. Users can also contact us on our hotline, by e-mail sent via an online form, or directly in our support department.
A way to let us know about your problems is incorporated in every Allegro application. The FAQ button in the toolbar opens the list of frequently asked (and already answered) questions, where you can also send us any question concerning the current task. The consultant processing your question sends the answer to you and also publishes it for the given task so as to make it available to all users.
Our customer service portal represents another way to communicate with us directly. Registration is needed to use the portal because only Allegro customer users can log in. The portal then allows you to specify various needs and requirements, or to report problems with the functionality of the system. You can also search for and view closed cases, use the download centre, or access the problem solution database.
You can simply import data from advance invoices and credit notes, that you previously entered manually, from ISDOC via Allegro File Manager. Loaded documents can also be posted to accounting immediately after saving. With literally one click, you can also create a new register in the Company Adress Book as well.
We have implemented an external system for extracting data from invoice files into Allegro, which we are currently testing. Those interested will be able to try communicating with the WFLOW system.
Find more in Allegro newsletter.
For customers with an e-shop, it offers effective improvements in the form of the calculation of bonuses and discounts in the supply, if the customer further orders the goods himself via the e-shop. A new module for pricing transport also offers substantial time and calculation savings. Did you know that if you import the carrier's price list into Allegro and make the necessary settings, the program automatically inserts the calculated price for transportation into the document? Those interested in this gadget can contact customer support.
More in Allegro newsletter.
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