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Support

In our training centre we’ll be glad to show you our products and of course provide all necessary training to your staff. Users can also contact us on our hotline, by e-mail sent via an online form, or directly in our support department.

A way to let us know about your problems is incorporated in every Allegro application. The FAQ button in the toolbar opens the list of frequently asked (and already answered) questions, where you can also send us any question concerning the current task. The consultant processing your question sends the answer to you and also publishes it for the given task so as to make it available to all users.

Our customer service portal represents another way to communicate with us directly. Registration is needed to use the portal because only Allegro customer users can log in. The portal then allows you to specify various needs and requirements, or to report problems with the functionality of the system. You can also search for and view closed cases, use the download centre, or access the problem solution database.

News

19/04
2024

With the arrival of a cold week, we introduced a new version of the program 2.124.
You can find more information in the latest edition of our Allegro newsletter.
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For customers with an e-shop, it offers effective improvements in the form of the calculation of bonuses and discounts in the supply, if the customer further orders the goods himself via the e-shop. A new module for pricing transport also offers substantial time and calculation savings. Did you know that if you import the carrier's price list into Allegro and make the necessary settings, the program automatically inserts the calculated price for transportation into the document? Those interested in this gadget can contact customer support.

More in Allegro newsletter.

01/04
2024

Check out the regularly updated overview of the latest news. We are constantly improving Allegro, and every month you can look forward to our newsletter, in which you will find, among other things, a description of the new programs and functions that we have added to Allegro.
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The overview of published Allegro newsletters is only in Czech. To view the list, you must switch the language.


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Tel: +420 731 441 150
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